In a bizarre twist of events, Dunkin' finds itself entangled in a negligence lawsuit filed by customer Paul Kerouac, who claims to have suffered severe injuries from an unexpected "exploding" toilet at a Winter Park, Florida location in January 2022.
Kerouac recounts entering the men's room only to be met with an alleged toilet explosion, showering him with a disturbing mix of human waste, urine, and debris. The force of the incident left him physically and emotionally traumatized, leading him to seek immediate assistance from the store's staff and manager, as reported by ABC News.
The lawsuit asserts that Dunkin' was negligent in maintaining its restroom facilities, ultimately causing this distressing and unhygienic episode. Kerouac alleges that the company may have been aware of issues with the toilet, citing an employee who acknowledged a "problem" without providing further details.
As Kerouac pursues legal action, he is seeking $100,000 in damages to account for the physical and mental toll resulting from the incident. Dunkin', a renowned coffee and snack chain, now faces unexpected legal scrutiny as it navigates the peculiar circumstances surrounding this unusual lawsuit.
